Want to teach at TLS?

General Rules

• Please arrive at class at least 5 minutes early.

• Grip socks are required.

• Please text us at 737-701-6911 if you are running late. If there is a waitlist, your spot can be given to the next client. 

• Instructors/Classes are subject to change; keep notifications on via the MT app and client profile to stay current.

• Bring water.

• All sales are final!

Class Pack Purchases

Class Packs have the following expiration from the date of purchase:

• 10 pack: 3 months

• 25 pack: 6 months

• 50 pack: 12 months

• 100 pack: 12 months

• Class Pack purchases are non-refundable

• Access to all studios

• Extensions will not be granted

Late Cancels

• For Members: Two-hour cancellation window, late cancel fee is $10, with one graced late cancel or no-show per membership cycle

• For Non-members: Ten-hour cancellation window, late cancel fee is $15 (you do not lose a credit)

• Exceptions:

• Family or Medical Emergency

• Email clientrelations@tlsatxglobal.com to request a fee refund

• All refunds for late cancels will be credited to your TLS ATX account balance

N0-Shows

• You will be counted as a no-show if you are one minute late to class and will be charged a no-show fee

• If you are late to class and there is someone on the waitlist at class, your spot will be given away.

• For Members: The no-show fee is $20, with one graced late cancel or no-show per membership cycle

• For Non-Members: No show Fee is $20 (you do not lose a credit)

• Exceptions:

• Family or Medical Emergency

• Email clientrelations@tlsatxglobal.com to request a fee refund

• All refunds for no-shows will be credited to your TLS ATX account balance

Waitlist Rules

• Please keep your notifications on for both email and text on your Mariana Tek profile and the app!

• The auto-fill period for waitlist promotions will end two hours before the scheduled class so that everyone has time to make it to class after being promoted.

• If you sign up for a waitlisted appointment for an early morning class, you will be responsible for removing yourself from the waitlist in time not to get charged fees.

• Multiple Waitlist Sign-Ups: If you sign up for multiple waitlisted appointments on the same day, you will be responsible for canceling your appointments in a timely manner to avoid fees

• Fees will apply if you late cancel/no show after getting off the waitlist

Freeze rules

• You may freeze your account for a minimum of two weeks and a maximum of three months.

• Freezes cost $30 to start and $30 at the start of each subsequent month

• You must complete the following “FREEZE FORM” to start your membership freeze

• You will retain and can use your rollover credits during the freeze

Cancellations

• For members on contracts: Please see your contract for cancellation terms

• All other memberships require 30 days’ notice to cancel their membership

• Please fill out the following “CANCELLATION FORM” to connect with our Cancellations team

Do we have lockers?

We have cubbies at our HC71 and Downtown locations and lockers at our ATS location for storing your belongings.

Do we have showers?

No, but we have the essentials for you to freshen up with in our restrooms.

What should I wear?

Wear comfortable clothes to move easily in and in full range of motion. For safety and sanitary reasons, we require you to wear grip socks in all classes at our studios.

Minimum Age to take a class?

14 years or older. If you are under 18, we do require a signature from a parent or guardian.